Privacy Policy

Cyber Patrol is an application used by POLRI (hereinafter referred to as "We"). The existence of this Privacy Policy is a real commitment from us as developers of POLRI Cyber Patrol (hereinafter referred to as the "Website") to protect all of your personal data and information. The Terms and Privacy Policy set out how to protect and use the data and information you provide when registering and using the Website. From time to time, we may revise this Privacy Policy to reflect changes in the law, our personal data collection and use practices, the features of Our Website, or advances in technology.

By registering, using the Website, you declare that any data and information provided is correct and valid and give us consent to obtain, collect, store, manage and use such data and information in accordance with these Terms and Privacy Policy.

  1. Acquisition and Collection of Your Data

We collect your data to manage and facilitate use of the Website, as well as other purposes as long as permitted by applicable laws and regulations. Your data collected is as follows:

    1. We collect your data to manage and facilitate use of the Website, as well as other purposes as long as permitted by applicable laws and regulations. Your data collected is as follows:
      • E-KTP number
      • Name
      • Mobile phone number
      • Electronic mail address (e-mail)
    2. Data provided independently and voluntarily on the Website when you use the service:
      • Criminal crime case report
      • Checking spam / scam numbers
    3. Data recorded when you use the Website includes but is not limited to:
      • Real and approximate location data such as IP Address, location, and others.
      • in the form of the time of each of your activities, including registration activities, login, and so on
      • Data in the form of the time of each of your activities, including registration activities, logins, and so on
      • Device data, including the type of device used to use the Application, including hardware model, operating system and version, software, file name and version, language selection, unique device identifier, serial number, device movement information, and/or cellular network information.
      • Data records (logs), including records on the server that receives data such as the device IP address, date and time of access, Application features or pages viewed, Application work processes and other system activities.
  2. Data Usage
    1. We will use some or all of the data and information obtained and collected from you for the following:
      1. Process all forms of requests and activities carried out by you on the POLRI Cyber Patrol Website.
      2. Communicate with you either via electronic mail (e-mail), letters, telephone to help and/or resolve problems you are experiencing.
      3. Monitoring and investigating suspicious activities or activities that contain elements of fraud or violations of partnership agreements and applicable legal provisions. Next, we will take the necessary actions as a follow-up to the monitoring and investigation carried out.
      4. In certain circumstances, while taking into account the provisions of laws and regulations, we may need to use or disclose your information for law enforcement purposes and/or fulfilling applicable legal and regulatory requirements, including when ordered by a court and/or official of an Indonesian government agency. Based on the legal authority granted by statutory provisions, you agree to release us from all claims, demands and/or lawsuits related to providing access to this information.
      5. Help us to identify participants when you report a complaint in the complaints feature.
      6. Use information and data obtained from you for research, analysis, development and testing purposes to improve the convenience and security of services on the Application, as well as to develop the latest features.
  3. Disclosure of Personal Data
    1. Website users have full control over what data they want to share.For this reason, POLRI Cyber Patrol guarantees that there will be no sale, transfer, distribution or loan of your personal data to other third parties, without your permission, except in the following cases:
      1. It is necessary to disclose your data to partners or other third parties who assist Presisi POLRI in providing services on the Application and processing all forms of your activity in the Application, including 110 Emergency Call services, Make Reports, STNK, SIM, SKCK, Ticketing, SPKT, SP2HP, DUMAS / PROPAM, Crowd Permits, Loss Reports, and KTA Security Guards.
      2. We can provide in relevant formations to business partners in accordance with your agreement to use business partner services, including applications or other sites that have integrated each other's APIs or services, or business partners with whom Presisi POLRI has collaborated in special services.
      3. There is a need for communication between Presisi POLRI's business partners (such as payment service providers, etc.) and you in terms of resolving problems and other matters.
      4. We may provide relevant information to vendors, consultants, marketing partners, firms, research or similar service providers.
      5. We disclose your data in an effort to comply with legal obligations and/or lawful requests from law enforcement officials.
  4. Retention and Deletion of Information
    1. We will store information as long as your account remains active and can delete it in accordance with applicable legal regulations.
  5. Update
    1. We may make changes or updates to this Privacy Policy at any time. We recommend that you carefully read and check this Privacy Policy page from time to time for any changes. By continuing to access and use the POLRI Cyber Patrol website services, you are deemed to agree to the changes in the Privacy Policy without exception.
  6. Emergency Call Service 110

Emergency Call Service is a service on the POLRI Application that makes it easier for you to contact and provide incident information by contacting the 110 emergency call center more practically.

The POLRI application can only facilitate the emergency calling process to the call center number 110, and cannot facilitate calls to other emergency numbers that apply in parts and/or the entire territory of the Republic of Indonesia (such as 113 and 119).

The 110 call center service can be accessed by any telephone device as long as it is within telecommunications coverage of the territory of the Republic of Indonesia. All telephone calls to the call center number 110 are free and do not require any fees from the relevant telecommunications service provider or the Indonesian Police.

You are not permitted to abuse this service for the purposes of joking, trolling, and/or attempting to bully police officers for any purpose or purpose.

The POLRI website uses location data and telephone numbers as registered in your account to provide instant information on the location of the incident to the 110 emergency call center service operator and the officers assigned to handle your report. Make sure you contact the 110 call center service via the same telephone number to get more optimal service.

The Republic of Indonesia Police also has the right to collect this data for the purposes of analysis, evaluation and internal case development, taking into account the policies and procedures for processing report data as regulated in the POLRI Website Privacy Policy, the Law and other applicable regulations.

By using the Emergency Call service in the POLRI Application, you agree that the availability and accuracy of the location data collected may vary depending on the mobile device used to run the POLRI Application, including but not excluding:

      1. internal specifications of mobile devices relating to the reception of user geolocation data,
      2. weather conditions that affect the GPS signal reception process, as well
      3. other modifications in your device that affect the results of receiving coordinates (such as the option to accept less accurate location data, mock location, root, and/or jailbreak).